At Edincare Pumps, we deliver a custom service tailored to suit your individual needs. As such, we are grateful to have long-term relationships with both businesses and private residential clients.
We value all feedback from our clients, which enables us to identify if changes are required. Please find below comments received from some our clients.
|Justin Finn, Waste Water Service Manager
“I would like to extend my thanks to you & your staff for the professionalism & dedication to ensure a positive resolve on this extremely demanding job. Not too mention a number of weekend & out of hours calls which were dealt with in a swift & committed manner. Andy and your engineers who attended deserve a special mention, they showed due diligence & expertise under pressured circumstances from heated residents. It is very encouraging to know that we are dealing with a company that are not willing to walk away when the going gets tough.”
Danny Greenwood, Projects Manager
“Many thanks for all your help, you have been a pleasure to deal with. It’s been a breath of fresh air dealing with you all!”
Des Watkins, Site Manager
“Thank you for being able to overcome the various difficulties experienced on our site during installation and commissioning. We would also like to say how pleased we were with the attitude and hard work demonstrated by your installation engineers they could not have tried harder or been more accommodating. Please pass on our thanks to Mark and Jamie.”
High Street Brand, National Food Retailer
“Edincare’s service over the last 4 years has been proactive and very effective. Their PPM work is
intuitive and supports our bespoke methods of working. Their reactive maintenance is very fast to site and always handled by competent specialist Engineers. They have rescued countless shops in crisis, repaired/replaced systems to a high standard, and in some cases averted very near-disasters. They are considered a very valued partner.”
Mrs Starnes, Residential Customer
“After servicing my groundwater pump stations, I am extremely pleased with the work that you carried out and also your polite and helpful attitude.”
Sarah, Residential Customer
“Thank you for your EXCELLENT service – we really could not be more pleased and grateful for your help last week.”