Planned Servicing

All Edincare Pumps products are manufactured to the highest possible standard and we have every confidence that the equipment will serve you well.

As with all systems of this nature, regular maintenance is essential to ensure the system operates at its optimum level and fulfils its expected lifespan. In addition to maintaining Edincare Pumps products we also service other manufacturers pump equipment regardless of type, make and age.

Our Service Agreements consist of planned preventive maintenance visits at an agreed frequency. As part of all service visits, a detailed service check list is utilised that covers all visual inspections, working tests, system adjustments and electrical safety checks.

Our engineers are fully trained in all aspects of working with pumped drainage systems, as well as being specifically trained in the use of gas detection equipment, confined space entry procedures and all relevant health and safety legislation.

Why service your pump
equipment?

Regular maintenance is important to ensure that your pump equipment remains fully operational and fulfills its life expectancy.

What’s included within your Service Agreement?

A service agreement provides the following benefits:

Why choose
Edincare Pumps?

Edincare Pumps maintains pump equipment throughout the UK to thousands of satisfied clients, delivering:

Validate your building insurance
Reduce the risk of failure
Increase equipment life expectancy
Receive peace of mind
Reduce running costs
Reduced parts cost (10% discount on all parts)
Reduced rates for emergency call outs
Priority call outs
Out of hours service
Flexible payment options (Direct Debit)
Free technical advice
A comprehensive range of parts available from stock
Fully trained service engineers
Nationwide coverage
ISO9001 accredited, Safe Contractor and NICEIC


Service visit intervals;

Please note; in accordance with BS EN 12056-4 and Edincare Pumps recommendations the pump equipment must be maintained at intervals of:

Once per annum – Single residential dwelling
Twice per annum – Single residential dwelling where there is a risk of flooding as a result of product failure (for example, basement applications) & Multiple residential dwellings
Four times per annum – Commercial premises

Edincare Pumps are registered with British Safety Council, Constructionline, Safe Contractor, CHAS, ISO, Basement Waterproofing Association, PCA, FORS & NICEIC demonstrating our commitment to Health and Safety and our quality of workmanship.

Call us today on 01442 211554 or email aftersales@edincare.com for further information.

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