Omni Pump International Limited t/a Edincare Pumped Drainage Sys
 01442 211 554
 
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Career Opportunities

Career Opportunities

Edincare Pumps operates nationwide, providing a complete range of solutions to all aspects of pumped drainage.

We offer opportunities in sales, service, production, accounts and project management. Please find below our current job vacancies:

 


SERVICE COORDINATOR  Edincare Head Office (Hemel Hempstead, Herts)

As the Service Coordinator, reporting to the Customer Service Manager, you will have an opportunity to develop your skillset including customer service and sales within an established engineering business environment.

Responsibilities

  • Reviewing post sales reports and identifying end user clients suitable for communication to sell service contracts
  • Working with the Aftersales team to produce client invoices and issue new service contracts raised
  • Managing the planning, scheduling, allocation and communication of work duties for our Service Engineers;
  • Communication with the Service Engineers to notify them of their job allocation and acting as point of contact for the Engineers when they are working on site;
  • Preparation and dispatch to clients of Installation and Operating Guidelines;
  • Maintain management system records for coordination of sales of service maintenance contracts;
  • Filing and organisation of Service Department emails, quotes, and engineer’s photos, engineer’s documents, scanning paperwork when required;
  • Drafting, sending, checking and chasing of Commissioning Checklists, and Risk Assessment and Methods Statements;
  • Reactive support for clients as and when required, including handling client complaints;
  • Taking client payments as and when required;
  • Opening company accounts for clients and sending client letters confirming their new account details;
  • Assist in the preparation of data for management reports;
  • Liaise with production/warehouse staff regarding preparation of products prior to installation on site.

For the full job description, please click here

If you would like to apply for this role please click here

 

PUMP SERVICE ENGINEER  Edincare Head Office (Hemel Hempstead, Herts)

  • Perform general electrical and mechanical engineering duties to ensure that our pump systems are operating as specified;
  • Carry out maintenance, repairs, commissioning and installations of our pump stations and associated equipment;
  • Travel nationwide to client sites

Responsibilities

  • Work on client sites performing general electrical and mechanical engineering duties to ensure that our pump systems are operating as specified;
  • Carry out maintenance, repairs, commissioning and installations of our pump stations and associated equipment;
  • Participate in our Emergency Call-Out Rota;
  • Work with grey water and effluent systems and work within confined spaces;
  • Communicate effectively with the service team, providing reports and photos of pumps and associated equipment, with the use of a PDA and mobile phone;
  • Provide positive and helpful disposition and professionally communicate with customers;
  • Work independently or as a member of a team;

For the full job description, please click here

If you would like to apply for this role please click here

 

 


PUMP SERVICE ENGINEER  Edincare Head Office (Hemel Hempstead, Herts)

  • Perform general electrical and mechanical engineering duties to ensure that our pump systems are operating as specified;
  • Carry out maintenance, repairs, commissioning and installations of our pump stations and associated equipment;
  • Travel nationwide to client sites

Responsibilities

  • Work on client sites performing general electrical and mechanical engineering duties to ensure that our pump systems are operating as specified;
  • Carry out maintenance, repairs, commissioning and installations of our pump stations and associated equipment;
  • Participate in our Emergency Call-Out Rota;
  • Work with grey water and effluent systems and work within confined spaces;
  • Communicate effectively with the service team, providing reports and photos of pumps and associated equipment, with the use of a PDA and mobile phone;
  • Provide positive and helpful disposition and professionally communicate with customers;
  • Work independently or as a member of a team;

For the full job description, please click here

If you would like to apply for this role please click here

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